Shipping and Returns

Playful Acre is a small business that works hard to provide you with the best products and services. We believe in providing our customers with the best possible experience, so we want to make sure you know about our shipping and return policies before you place your order.

In-stock items can take up to two business days to ship out, depending on which shipping method you choose. Please note that this does not include holidays or weekends. The speed of delivery is at the will of USPS and cannot be guaranteed.

For Pre-Orders- The approximate shipping date will be in the product listing, if you make a purchase that includes a pre-order, your order will ship in entirety once the pre-order is in stock. Please contact us to get the in stock portion of your order shipped out ahead of your pre-order. 

We accept returns for damaged products only within 30 days of purchase. If an item arrives damaged, please contact playfulacre@gmail.com within 5 days of receiving it, and we will send you a replacement as soon as possible. Used products cannot be returned or exchanged for any reason.

Please contact playfulacre@gmail.com if you have any questions about our shipping or return policies before placing an order!